Shipping, Returns, and Refund Policy
Gather at His Table LLC
Effective Date: October 13, 2026
Thank you for supporting Gather at His Table. We take care in preparing and delivering our publications and want every customer to receive the products they ordered in satisfactory condition.
This Shipping, Returns, and Refund Policy explains our shipping practices, final-sale terms, and procedures for reporting damaged, defective, or incorrect shipments
1. Order Processing
Orders are generally processed after payment has been successfully received.
Processing times may vary depending on product availability, publication release dates, order volume, and other circumstances.
For preorders or publications scheduled for future release, estimated fulfillment information will be provided when available.
We will make reasonable efforts to communicate material delays affecting an order.
2. Shipping and Delivery
Physical products are shipped to the address provided during checkout.
Available shipping methods, charges, and applicable delivery estimates will be disclosed during the ordering process.
Delivery dates are estimates unless expressly guaranteed.
Gather at His Table LLC is not responsible for delays caused by postal carriers, severe weather, or circumstances beyond our reasonable control. However, we will make reasonable efforts to assist customers with delivery concerns.
Customers are responsible for providing accurate shipping information and promptly notifying us of errors.
3. Final Sale Policy
All magazine sales are final.
We do not accept returns or provide refunds for magazine purchases based solely on a change of mind, personal preference, or a decision that the publication is no longer wanted.
Exceptions are available for damaged, defective, or incorrect shipments, as described below, and where otherwise required by applicable law.
Other products may be subject to additional return conditions disclosed at the time of purchase.
4. Damaged, Defective, or Incorrect Shipments
If your order arrives damaged, contains a manufacturing defect, or includes an incorrect item, please contact us within seven (7) calendar days after delivery.
Email: support@gatherathistable.com
Please include:
Your name and order number.
A description of the problem.
Photographs of the damage, defect, or incorrect item, if reasonably available.
Any additional information that may help us resolve the issue.
We will review the information and determine an appropriate resolution.
Eligible claims may be resolved through a replacement or refund, depending on the circumstances and product availability.
We may request that the original product be retained temporarily while the issue is reviewed.
Customers will not be charged additional shipping costs for replacements provided because of our error or an eligible damaged or defective shipment.
The seven-day reporting period does not limit rights or remedies that cannot lawfully be waived.
5. Lost or Missing Shipments
If tracking information indicates that an order has been delivered but you have not received it, please check the delivery location and contact the shipping carrier when appropriate.
You may also contact us at support@gatherathistable.com for assistance.
If a shipment is confirmed lost before delivery, we will review the circumstances and arrange an appropriate resolution, which may include replacement or refund.
6. Incorrect Shipping Addresses
Customers are responsible for entering accurate shipping information during checkout.
If you discover an address error, please contact us as soon as possible.
We cannot guarantee that shipping information can be changed once an order has entered fulfillment or been shipped.
If a package is returned because of an incorrect or incomplete address supplied by the customer, additional shipping charges may apply before reshipment. Any such charges will be communicated before payment is requested.
7. Refund Processing
When a refund is approved, it will generally be issued to the original payment method through Squarespace Payments.
Processing times may vary depending on the payment provider and financial institution.
We will notify you when a refund has been initiated.
8. Digital Products
Digital publications and downloadable educational resources are generally nonreturnable once delivered or accessed.
Refunds may be available when required by law or when a purchased digital product is defective, inaccessible because of an issue within our control, or materially different from its description.
If you experience a technical problem accessing a digital purchase, please contact us for assistance.
9. Magazine Subscriptions
Magazine subscriptions, including any recurring billing arrangements, are governed by the subscription terms disclosed at purchase and our separate Subscription Terms and Cancellation Policy.
Cancellation of a subscription does not automatically cancel or refund orders already processed, except as otherwise provided by the applicable subscription terms or required by law.
10. Changes to This Policy
Gather at His Table LLC may update this Shipping, Returns, and Refund Policy to reflect changes in our products, shipping arrangements, business practices, or applicable law.
Updates will be posted on this page with a revised effective date.
Changes will not retroactively alter completed purchases where doing so would violate applicable law or existing contractual obligations.
11. Contact Information
For shipping questions, damaged or incorrect orders, or refund inquiries, please contact:
Gather at His Table LLC
Email: support@gatherathistable.com
Website: www.gatherathistable.com
Location: Texas, United States